Shipping Methods
Shipping & Order FAQs
Processing Time:
All orders are processed within 1-2 business days. Orders placed on weekends or holidays will be processed on the next business day.
When will I receive my Jonnygear clothing order?
Once your order is confirmed, your Jonnygear piece will be delivered by standard shipping (via EMS): Estimated delivery time of 7-15 business days. Each item goes through a careful quality check before it's shipped to ensure you receive a product that meets our high standards. We appreciate your patience—good things take time!
How is my Jonnygear order shipped?
We work with globally trusted logistics partners who specialize in delivering fashion items safely and efficiently. Once your order is dispatched, you'll receive a tracking number so you can follow your delivery all the way to your doorstep.
Can I change my shipping address after placing an order?
Yes, absolutely. If you need to update your shipping address, please email us at sale@jonnygear.com as soon as possible. We'll do our best to update your information. Please note: if your order has already been shipped, we will not be able to make any changes to the delivery address.
Can I update or cancel my order after placing it?
Yes, we understand that things can change. Please contact us at sale@jonnygear.com as soon as you can. We'll make every effort to update or cancel your order. However, if your order has already been shipped, we won't be able to make any changes.
Is my personal and payment information secure?
Yes—your security and privacy are very important to us. All personal and payment information is encrypted and securely stored using the highest industry standards. We never share your information without consent. For more details, please review our Terms of Service and Privacy Policy.
If you have any other questions or need assistance, feel free to reach out to our team at sale@jonnygear.com—we're here to help!
